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News Youi transfers New Zealand portfolio so grow Aussie market
News Customer who had to see psychologist over retailer’s bad service
News Telstra accused of bullying customers on leasing deals
News Mum who sparked furore weighs in
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News Cafe owner defends her handling of negative reviews
Health Coles saving lives with defibrillators in all stores,
Crime A simple thing we all misplace that led mum to $10,000 debt
Home & Decorating Stores need to back up their web site's offerings with top service.
Business If their truck is affected, customers can resolve it
Health Local legend didn't realise, but a 'silent assassin' lived within
Business “As a business owner I’m super-embarrassed about all of this."
Opinion I'm not the first person to be driven to tears by Telstra
Business His order was cancelled without warning
News Treating customers like family has helped this savvy supermarket.
Opinion Am I overreacting? Or was this unbelievably rude?
News One Hervey Bay service station is turning back the clock.
Business It's a story of mistaken identity and a ruined honeymoon
Motoring How one angry customer taught car giant a lesson in customer care