The Sunshine Coast is good at dialling up justice

DIALLING up justice sits well with Sunshine Coast residents, who are among the state's most prolific telephone crime reporters.

An APN Newsdesk analysis of one month of calls to Policelink's 131 444 hotline shows 8.22% of reports stemmed from our region.

Between April 1-30, 70,004 crimes were reported to the 24-hour service, 5758 from the Coast.

The contact centre in Zillmere deals with non-urgent calls and began operation five years ago to reduce workloads at stations.

Region-specific statistics were only available for phone calls to the centre and not for the Policelink app or the online reporting service.

Policelink operations manager Acting Inspector Julian Burke said the service was particularly important for people in remote areas.

"Having the ability to have one telephone number and knowing someone from the Queensland Police Service is there to answer the phone 24/7 is a great comfort for people in regional areas," he said.

With 80% of calls answered within 30 seconds, the service was reliable and a time-saver.

"It enables us to ensure there are more police on the streets doing the job people expect police to do, which is to deliver frontline services," he said.

"Allowing people to contact us via a number of means frees up officers' time."



Crimes reported by phone to Policelink's call centre during April across selected regions:

REGION, REPORTS, % of state-wide reports

  • SUNSHINE COAST: 5758, 8.22%
  • FRASER COAST: 824, 1.17%
  • TOOWOOMBA: 2644, 3.77%
  • ROCKHAMPTON: 1764, 2.51%
  • MACKAY: 1638, 2.33%
  • IPSWICH: 654, 0.93%
  • GYMPIE: 543, 0.77%
  • BUNDABERG: 852, 1.21%
  • GLADSTONE: 467, 0.66%
  • WARWICK: 204, 0.29%
  • STATE-WIDE: 70,004

SOURCE: Queensland Police