Gladstone staff make the cut for overseas Stefan conference
FOUR Gladstone women will be part of a contingent of 250 staff members from Stefan Hair Fashions salons from across Australia to attend the famous Stefan Hong Kong Conference, all expenses paid.
After showing outstanding dedication to their work and delivering excellent customer service last year, Gladstone salon manager Caitlin Barter, second-in-charge Katrina Holmwood, third-year apprentice Taylah Hooker, 18, and second-year apprentice Sarah Nicolson, 19, were specially chosen for the annual event.
It is the third time Ms Barter will attend the conference and she said her team was excited to attend the week-long work holiday from March 16.
"It's good to know the girls' hard work gets recognised and pays off," Ms Barter said, explaining that the staff had been successful in working towards individual goals and goals as a salon.
"We're very lucky that Stefan does this sort of thing for his staff. It's really good training wise as well."
This year will mark the fourth time Ms Holmwood has been chosen to attend the Stefan conference.
Asked what sets her effective customer service apart, she said: "I'm just friendly. I always listen to the clients and I love my job."
Ms Holmwood said she was excited to see what Stefan would show this year as previously he had unveiled product lines at the conference.
It will be both Ms Hooker and Ms Nicolson's first time attending the conference, as well as Ms Hooker's first time overseas.
Ms Hooker said the supportive environment at the Stefan salon allowed her to care for her customer's needs.
"It's such a good team, everyone works well together," she said.
Ms Nicolson said she was looking forward to the opportunity to watch and learn from the L'Oreal Hair Show while at the conference, which will showcase cuts and colours to give stylists new inspiration.
Stefan Hair Fashions, established in 1968, is a corporation that Stefan Ackerie owns and operates - consisting of 50 salons throughout Queensland and New South Wales.
About the conference
What can the attendees expect to take away from the conference?
- Customer relations and important life skills
- Further knowledge of the hair and beauty industry
- Motivation to better their career even further
What are some of the planned highlights for the trip?
- Stefan motivational speech
- L'Oreal Hair Show
- Motivational speeches from healthy living and lifestyle coaches
- Shopping and sight-seeing around Hong Kong