Optus services are working in major population centres, but there continues to be a limited number of mobile outages across Central Queensland because of power and transmission failures.
Optus services are working in major population centres, but there continues to be a limited number of mobile outages across Central Queensland because of power and transmission failures. Scottie Simmonds

Optus network operational in major Queensland centres

THE Optus mobile network is operational in all major population centres throughout Queensland and northern New South Wales, including mobile and fixed broadband services, as of this morning.

Optus reports 3G and 2G mobile and fixed broadband services are available in Cairns, Townsville, Rockhampton, Mackay, Gladstone, Gympie and the Sunshine Coast.

While more sites have been restored overnight, there continues to be a limited number of mobile outages across Central and South-East Queensland regions due to power and transmission failures.

The Optus mobile network in Bundaberg, Maryborough and Rockhampton is operating as normal, with generators deployed and with the Optus network team monitoring the areas as a priority because of the current flood situation.

In NSW, Optus mobile coverage in Lismore, Grafton, Coffs Harbour, Bellingen and Port Macquarie is unaffected, but Optus is monitoring the situation as weather conditions continue to move across the state.

Optus continues to provide assistance to other telecommunications providers in restoring services in Central and North Queensland.

Optus Queensland director Sam Kennedy said Optus technicians had been working overnight to restore services and, as power returned, a number of Optus fixed voice and broadband customers in Brisbane and Ipswich areas would begin to see services reinstated.

"While the majority of the network is operational, there will be some coverage holes which our technicians are working to repair, so we're asking customers to be patient if they are unable to receive coverage," Ms Kennedy said.

If you are experiencing a power outage at home, Ms Kennedy recommends keeping an eye on your smartphone battery levels.

"If your power is out, please think about conserving the battery life of your smartphone.

"Only use it when necessary, limit internet browsing unless it's for updates from emergency services or news outlets, and switch off bluetooth and any regular updates to apps as these can drain your battery."