KFC-You-Later: Fast food franchise now take-away only

KFC is now KF-see-you-later, with the fast food giant announcing that customers will no longer be allowed to dine on premises as the COVID-19 situation continues to intensify.

KFC Australia CEO Nikki Lawson said, in a statement this morning, that while KFC's kitchens would remain open, its dining room doors would not.

"From today, Wednesday 18 March, we've chosen to temporarily close our dining room seating and ask everyone to use drive-through, takeaway or get KFC home-delivered instead," Ms Lawson said.

KFC customers will only be able to place drive-through, takeaway and delivery orders from today. Picture: Supplied.
KFC customers will only be able to place drive-through, takeaway and delivery orders from today. Picture: Supplied.

 

Ms Lawson said restaurants would implementing additional COVID-19 safety measures to ensure bacteria doesn't become unwelcome 12th addition to the fabled herbs and spices mix.

"We've introduced a question (on our clock in system) that asks them if they have checked their temperature and if they feel ok to start their shift," Ms Lawson said.

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Dear KFC Customers, In difficult times, it’s the little things that make us feel normal – like enjoying your favourite meal. Which is why we have been working so hard to keep our kitchens open, no matter what happens with COVID-19. Social distance is everyone’s priority. Just a week ago no-one knew what ‘social distance’ was, now we all know how important it is. So, from today, Wednesday 18 March, we’ve chosen to temporarily close our dining room seating and ask everyone to use drive-thru, takeaway or get KFC home-delivered instead. Extra measures to keep everything clean. KFC has always held ourselves to the highest possible standards of cleanliness – this is more important than ever. Every KFC staff member is getting special COVID-19 training and we’ve already introduced extra cleaning of surfaces. Importantly, and in line with expert advice, all staff will be washing their hands even more frequently (above industry standards) – even if they’ve had no outside contact. Encouraging contact-free payments. We have plenty of options for contact-free ordering and pick up. Many customers are already using our App and cashless payment options. Our delivery partners, Menulog and Deliveroo, are also offering contact-free service. But even if you prefer cash you’ll still be safe – KFC team members will be sanitising their hands after every transaction. Your community is our community. Rest assured, everyone at KFC is taking this situation very seriously. The health and wellbeing of our team members, customers and the community is our number one priority. Nikki Lawson (CEO) and your team at KFC

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Team members will also undergo compulsory COVID-19 training on increased safety measures and hygiene standards.

Servers will be required to use of hand sanitiser after every cash transaction, while all customers are being urged to use cashless payment options and to order via the KFC app.

Customers are urged to order via the KFC app before picking up your food. Picture: supplied.
Customers are urged to order via the KFC app before picking up your food. Picture: supplied.

 

KFC will also trial a 'kerbside service', where restaurant team members will deliver click and collect orders to the carpark.

"Social distancing is everyone's priority," Ms Lawson said.

Domino's taking extreme measures to protect 50k staffUberEats, McDonalds offer contactless service Menulog, UberEats and McDonalds have all announced contact-free service and delivery option in the wake of the coronavirus pandemic.

Domino's, too, have implemented "Zero Contact" options with Group CEO and Managing Director Don Meij previously saying the company is prepared to implement 100 per cent Zero Contact ordering (carry-out and delivery) in the near future, or Zero Contact Delivery only, if necessary.

Brisbane KFC closes after worker diagnosed with virusMeanwhile, a Brisbane KFC restaurant shut its doors indefinitely last week after a worker was diagnosed with the coronavirus.

The company that its Deagon outlet in Brisbane's outer north has been shut down as a precaution.