Once you've done your planning and know you're eligible for the NDIS, it's time to put the wheels in motion with an access request.

How to access the NDIS

News Corp Australia
20th March 2017 12:00 AM

YOU'VE done your pre-planning and the NDIS is rolling out in your area.

Now it's time to complete your access request.

This is where you officially lodge yourself as someone who would like to receive the NDIS.

If you are currently receiving disability services, you will receive a letter in the mail prior to the phone call to let you know the NDIA will soon make contact.

You will then be phoned by the National Disability Insurance Agency or a representative and asked if you'd like to do your request over the phone, or through a paper form.

If you choose to process over the phone, you will be asked a series of questions, including:

  • Confirmation of your identity and/or a person's authority to act on your behalf
  • Questions in relation to providing consent to enter the scheme
  • Questions to determine if you meet the NDIS eligibility requirements.

If you would prefer not to do the request over the phone, the NDIA can send you the appropriate paperwork to fill out.

Following the initial access process, you may be asked to submit further information regarding your disability. If this is the case, you will be sent a letter and a form to have completed by a health professional.

You will be informed within 21 days if your access request has been approved or denied.

If you have not been approved, you can request a review of the decision within three months of the decision being made.

If there is a delay in the application approval process, you will be informed.

If you are not currently receiving disability services, but think you may be eligible, phone the NDIS on 1800 800 110 between 8am-11pm local times, Monday to Friday. 

For more information on accessing the NDIS, head HERE.